Refund policy

We want you to be satisfied with your JescoraDrive purchase.

VOLUNTARY RETURNS

Eligible items may be returned within 15 days of delivery.

To qualify for a return, the item must be unused, in its original condition, and returned with its original packaging. Proof of purchase may be required.

Before returning any item, contact us at tam@jescora.com for return instructions.

Do not send products directly to the supplier, manufacturer, fulfillment warehouse, or any address unless specifically instructed by JescoraDrive.

DAMAGED, DEFECTIVE OR INCORRECT ITEMS

Please inspect your order after delivery.

If your item arrives damaged, defective, or incorrect, contact us as soon as possible at tam@jescora.com with:

Your order number
A description of the issue
Clear photos or video showing the problem

We will review the claim and provide the appropriate resolution.

REFUNDS

Approved refunds will be issued to the original payment method.

Please allow additional processing time for your bank, card issuer, PayPal, or payment provider to post the refund.

Original shipping charges, where applicable, are non-refundable unless required by applicable law or the return results from an error on our part.

RETURN SHIPPING

For voluntary change-of-mind returns, return shipping costs are the responsibility of the customer unless otherwise stated.

If the item is confirmed to be damaged, defective, or incorrect, we will provide further instructions.

UNITED KINGDOM CUSTOMERS

Nothing in this policy limits any mandatory rights available to consumers under applicable United Kingdom consumer law, including applicable cancellation, refund, repair, replacement, or rejection rights.

Where a statutory cancellation right applies, it operates separately from our voluntary 15-day return policy.

CONTACT

Email: tam@jescora.com
Website: drive.jescora.com